A lawyer for 22 years, Cardillo began his "termite odyssey" in 1996 when, on behalf of a real estate developer, he brought a claim against extermination giant Orkin, charging that the company did not deliver on its promises and was unresponsive to his client. Orkin settled. Cardillo currently has 25 active cases--most are multimillion-dollar suits on behalf of developers and condominium associations. One lawsuit, expected to go to jury trial in July, charges that Orkin falsely advertised a guarantee to prevent and stop termites. (In fact, the bugs in question ate through the outer walls of a condo complex until the stucco fell off in chunks, according to Cardillo.) Another action accuses Orkin of forgery and racketeering and seeks $60 million in damages. (The balconies were so eaten away that residents had to vacate for emergency repair work--and, evoking images from Cardillo's nightmare, the bugs also built a mound under one apartment dweller's bed.) Orkin spokesperson Martha Craft declined to comment on any of the specific cases. But she emphasized that "less than 1% of Orkin's termite customers file claims. Of those claims, well over 98% are resolved to the customer's satisfaction without setting foot in a courtroom." Cardillo is also taking on insurance companies for not giving their customers the right coverage on properties that have been ravaged by wood-eating insects.
Cardillo charges $400 an hour, but most often he works on contingency, earning 50% of the final settlement. His niche demands some pricey--and unusual--expenses. An entomologist (who provides expert advice and testimony on insects) costs him $13,000 a year. He pays $35,000 to a structural engineer, who helps "prove the state of collapse" and offers repair estimates. Then there is the $36,000 bill from a contractor who cuts holes in termite-infested buildings to expose the damage. Such expenses will probably be reimbursed by his client.
While most of Cardillo's cases are in Florida--where extermination ranks among the largest industries--he plans to expand farther into the "termite belt," which snakes south from Virginia to Texas. Cardillo pledges to fight the steely-jawed pests--and those who falsely vow to eliminate them--wherever they are. "When you find out how evil and powerful termites are," he says, "they creep into your subconscious."
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